Crypto.com Status Page
Intermittent connectivity issues with Main App Derivatives trading product
Investigating - We are experiencing some intermittent connectivity issues with Main App Derivatives trading product.

Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.
Jul 28, 2025 - 12:21 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AUD Fiat Wallet Vendor Zai Scheduled Maintenance Jul 28, 2025 16:00-16:20 HKT

One of our AUD fiat wallet vendor "Zai" will be undergoing maintenance on 28th July 2025 6:00pm(AEDT) - 6:20pm(AEDT)

During this period, users will not be able to use Zai for AUD fiat deposit/withdraw.

- Users can use our alternative AUD vendor "Monoova" instead during this period.

- For existing deposit/withdraw through Zai, it will be resumed once the maintenance is complete.
Posted on Jul 28, 2025 - 08:05 HKT
Jul 28, 2025

Unresolved incident: Intermittent connectivity issues with Main App Derivatives trading product.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025
Sports prediction orders are not currently available
Resolved - This incident has been resolved.
Jul 19, 08:24 HKT
Investigating - Maintenance for sports predictions is expected to be completed shortly
Jul 19, 08:07 HKT
Jul 18, 2025
Exchange Web and App
Resolved - This incident has been resolved.
Jul 18, 20:41 HKT
Update - Resolved - Exchange withdrawal and deposits are now re-enabled

We are closely monitoring our systems. Please reach out to our CS team via support chat if you encounter any further issues on Exchange.
Jul 18, 19:39 HKT
Monitoring - Most issues are now resolved on the Exchange Web and XApp.

Please note Exchange withdrawals and deposits are currently paused whilst we are continuing to stabilise the platform.

We will update again when this is ready.
Jul 18, 18:37 HKT
Update - We are continuing to investigate this issue.
Jul 18, 14:19 HKT
Update - We are continuing to investigate this issue.
Jul 18, 13:35 HKT
Investigating - We are experiencing some intermittent connectivity issues with Exchange Web and App.

Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.
Jul 18, 13:31 HKT
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

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