Crypto.com Status

Crypto.com Status Page

All Systems Operational

Crypto.com App Wallet Operational

Buy Operational

Sell Operational

Send Operational

Withdrawals Operational

Deposits Operational

Fiat Wallets Operational

Crypto.com App Operational

Main Page Operational

Track Coins Operational

Notifications Operational

Onboarding Operational

Card and Staking Operational

Crypto.com Exchange (Spot/Derivatives) Operational

API Server - Spot/Margin Operational

API Server - Derivatives Operational

Web Server - Spot/Margin Operational

Web Server - Derivatives Operational

Withdrawals Operational

Deposits Operational

Exchange App Operational

NFT Operational

NFT Login Operational

NFT Website Operational

NFT Purchase Operational

NFT Sale Operational

NFT Withdraw Operational

NFT Deposit Operational

TAX Operational

Website Operational

CSV Import Operational

API Import Operational

Blockchain Import Operational

Tax Report Generation Operational

Pay Operational

Pay Your Friends Operational

Giftcard Operational

Airtime Operational

Checkout, Invoice, Subscriptions Operational

Refunds Operational

Merchant Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 17, 2024

No incidents reported today.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

Some users unable to see their Crypto.com Main app wallet balance

Resolved - This incident has been resolved.
Nov 15, 18:33 HKT

Investigating - We have identified an issue where some users are unable to see their Crypto.com Main app wallet balance.

Please be assured your balance is not affected, we're working on this at the highest priority.
Nov 15, 18:11 HKT

Nov 14, 2024

EUR fiat Openpayd deposit/withdraw delays

Resolved - This incident has been resolved.
Nov 14, 23:04 HKT

Investigating - One of our Euro Fiat Wallet providers, OpenPayd, is currently having issues.

During this period, OpenPayd users may experience intermittent issues with their Euro Fiat deposits and withdrawals.

Please pause any planned deposits via Openpayd during this time and expect a delay until service resumes.

For withdrawals, please expect a delay until service resumes.
Nov 14, 22:52 HKT

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Intermittent Connection Issues for US Crypto.com Main App users

Resolved - This incident has been resolved.
Nov 12, 10:01 HKT

Identified - The issue has been identified and a fix is being implemented.
Nov 12, 04:52 HKT

Investigating - There's been reports of some of our US Crypto.com Main App users experiencing intermittent connection issues. Please bear with us, we are currently investigating at the highest priority.
Nov 12, 00:46 HKT

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

DC Bank CAD FIAT Vendor deposit interruption

Resolved - This incident has been resolved.
Nov 9, 02:00 HKT

Investigating - One of our CAD fiat wallet vendor "DC Bank" is having issues processing FIAT deposits.

- You are advised to use our vendor “Payper” instead.
- For existing deposit intention/action through DC bank, please pause it and expect the fund-in to be delayed until DC bank resumes.
Nov 8, 19:38 HKT

Nov 8, 2024

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

BRL Fiat Wallet Vendor Banco Genia Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 17:50 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 12:00 HKT

Scheduled - Our BRL fiat wallet vendor "Banco Genia" will be undergoing maintenance on 2nd Nov 2024 1:00am (UTC -3) - 5:00am (UTC -3)

During this period, users will not be able to use Banco Genia for BRL fiat deposit/withdraw.

- For existing deposit/withdraw through Banco Genia, it will be resumed once the maintenance is complete.
Oct 31, 14:17 HKT

BRL Fiat Wallet Vendor Banco Genia Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 17:49 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 12:00 HKT

Scheduled - Our BRL fiat wallet vendor "Banco Genia" will be undergoing maintenance on 3rd Nov 2024 1:00am (UTC -3) - 5:00am (UTC -3)

During this period, users will not be able to use Banco Genia for BRL fiat deposit/withdraw.

- For existing deposit/withdraw through Banco Genia, it will be resumed once the maintenance is complete.
Oct 31, 14:17 HKT