App slowness
Incident Report for
This incident has been resolved.
Posted Aug 11, 2022 - 22:01 HKT
This issue seems to be related to an upstream service provider for routes specifically between customers in EU and our data centers. Other regions are unaffected.

We are working closely with our partners on this. We appreciate your patience on this matter.
Posted Aug 11, 2022 - 20:57 HKT
We are aware the app is experiencing slowness. The team is working on this as top priority.
Posted Aug 11, 2022 - 20:10 HKT
This incident affected: App Wallet (Buy, Sell, Send, Withdrawals, Deposits, Fiat Wallets) and App (Main Page, Track Coins, Notifications).