Crypto.com Status Page
Monitoring - SOLANA network deposits/withdrawals are delayed. We are currently monitoring this issue.
Oct 01, 2022 - 11:26 HKT
Crypto.com App Wallet Degraded Performance
Buy Operational
Sell Operational
Send Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Degraded Performance
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
TAX Operational
Login Operational
Website Operational
CSV Import Operational
API Import Operational
Blockchain Import Operational
Tax Report Generation Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2022

Unresolved incident: SOLANA network Deposits/Withdrawals Delayed.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 10:55 HKT
Monitoring - 🚨 Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork 🚨

The Plutus V2 Cost Model network upgrade will take place at epoch 366, or approximately at 27 Sep 2022, 21:45 UTC.

ℹ️ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 27 September 2022, 18:00 UTC
βœ… Trading of ADA will not be affected

Details πŸ‘‰ https://crypto.com/product-news/cardano-network-upgrade

Sep 28, 02:00 HKT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Resolved - This incident has been resolved.
Sep 24, 14:50 HKT
Monitoring - 🚨 Crypto.com is supporting the Tezos (XTZ) network upgrade 🚨

πŸ—“οΈ Scheduled at the block height of 2,736,129 or 23 September 2022 at 22:55 UTC
❗ Exact date and time is subject to change due to variable block times

ℹ️ Tezos network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange on 23 September 2022, 18:00 UTC
βœ… Trading on Tezos will not be affected

Details πŸ‘‰ https://crypto.com/product-news/tezos-xtz-network-upgrade

Sep 24, 02:40 HKT
Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 15:52 HKT
Monitoring - 🚨 Crypto.com is supporting the Tax Burn for LUNC on Terra Classic (LUNC) Network 🚨

πŸ—“οΈ Scheduled at block 9,475,200 or expected to be on 20 Sep 2022
❗ Exact date and time is subject to change due to variable block times

Threaded Tweet
ℹ️ LUNC network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange at 20 September 2022, 18:00 UTC
βœ… Trading of $LUNC will not be affected

Details πŸ‘‰ https://crypto.com/product-news/terra-classic-tax-burn

Sep 21, 11:58 HKT
Resolved - This incident has been resolved.
Sep 23, 10:32 HKT
Monitoring - 🚨 Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork 🚨

1️⃣ The Vasil network upgrade and hard fork will take place at epoch 365, or approximately at 22 Sep 2022, 21:45 UTC

ℹ️ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 22 Sep 2022, 18:00 UTC
βœ… Trading of ADA will not be affected

Details πŸ‘‰ https://crypto.com/product-news/cardano-network-upgrade

Sep 23, 02:29 HKT
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 22:59 HKT
Monitoring - 🚨 Crypto.com is supporting the EOS network upgrade 🚨

ℹ️ $EOS token deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange
βœ… Trading of $EOS tokens will not be affected

Details πŸ‘‰ https://crypto.com/product-news/crypto-com-app-and-exchange-to-support-eos-eos-leap-3-1-network-upgrades

Sep 21, 17:54 HKT
Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 12:12 HKT
Update - ETH/WETH tokens on non-Ethereum networks deposits is resumed
Sep 15, 15:54 HKT
Investigating - ETH/WETH tokens on non-Ethereum networks deposits/withdrawals are delayed for the incoming Ethereum network upgrade. We are currently monitoring this issue.
* Arbitrum
* Avalanche Contract Chain
* Binance Smart Chain
* Polygon
* Optimism
* Cronos

Sep 8, 12:24 HKT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.