Investigating - Please note FLR staking for all entities have been suspended due to validator issue. This also impacts Staking Basket and IRA Staking.
Mar 03, 2026 - 11:36 HKT
Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.
Please note that GRT staking rewards distribution may be impacted during this time.
Dec 15, 2025 - 14:01 HKT
Our USD fiat wallet vendor "Digital Commerce Bank" will be undergoing scheduled maintenance from 04:00 to 05:00 (Eastern Time) on March 8, 2026.
Impact: - Users will not be able to use Digital Commerce Bank for CAD fiat deposit/withdrawal.
During this period, please use our alternative vendor Payper. Any existing transfer via DC Bank will be resumed once they have completed. We apologize for any inconvenience and appreciate your patience during this maintenance window. Posted on
Mar 06, 2026 - 19:46 HKT
Completed -
The scheduled maintenance has been completed.
Feb 22, 15:00 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 13:00 HKT
Scheduled -
Our USD fiat wallet vendor "Greendot" will be undergoing scheduled maintenance from 09:00 PM to 11:00 PM (Pacific Time) on February 21, 2026.
Impact: - Users will not be able to use Greendot for USD fiat deposit/withdrawal. - Cash account creation will be temporarily unavailable.
We apologize for any inconvenience and appreciate your patience during this maintenance window.
Feb 22, 11:38 HKT
Completed -
The scheduled maintenance has been completed.
Feb 22, 00:00 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 HKT
Scheduled -
We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, February 21, 2026, from 8:00 a.m. to 10:00 a.m. CT.
Expected Impact: During this maintenance window, the following services will be temporarily unavailable:
- Placement of new orders (including Equity Basket trading and rebalance) - Cash withdrawals - Stock cash top-ups - Account transfers - Account opening
All services will resume automatically once the maintenance is completed.
If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins.
Feb 20, 23:38 HKT
Resolved -
This incident has been resolved.
Feb 20, 05:42 HKT
Investigating -
We are currently experiencing an issue with 1099-DA forms downloading as expected from our Tax site https://crypto.com/1099form/download. Services will resume once these issues are resolved.
Feb 20, 03:29 HKT