Crypto.com Status Page
Investigating - QI, GALA on BSC, KLAY, NEAR withdrawals are delayed. We are currently investigating this issue.
RUNE deposits are delayed. We are currently investigating this issue.
Dec 1, 18:41 HKT
Investigating - Monitoring - We are seeing sync issues with Binance API import. Binance API daily auto sync has been turned off. We are currently investigating this issue, other wallets & exchanges will not be affected.
Dec 1, 11:02 HKT
Investigating - We are aware users are seeing card transactions being declined, our team is investigating with urgency on this. Thank you for your patience.
Oct 31, 05:24 HKT
Crypto.com App Wallet Degraded Performance
Buy Operational
Sell Operational
Send Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Degraded Performance
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
TAX Degraded Performance
Login Operational
Website Operational
CSV Import Operational
API Import Degraded Performance
Blockchain Import Operational
Tax Report Generation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 14:01 HKT
Investigating - Monitoring - We are seeing an issue where blank page would appear when users upload Crypto.com Tax Generic CSV under our wallets & exchanges. Please access Generic CSV uploads via the Other option. We are currently investigating this issue.
Dec 1, 18:23 HKT
Resolved - This incident has been resolved.
Dec 2, 11:09 HKT
Investigating - We are currently experiencing service outage on Brazilian Real fiat wallet and investigating on the matter.
Dec 1, 11:27 HKT
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 10:47 HKT
Investigating - We are currently experiencing service outage on Brazilian Real fiat wallet and investigating on the matter.
Nov 29, 19:47 HKT
Nov 30, 2021
Resolved - This incident has been resolved.
Nov 30, 11:12 HKT
Investigating - We are currently under system maintenance for Derivatives trading on the Crypto.‌com Exchange starting from 09:00 HKT (01:00 UTC) on 30 November 2021. The maintenance is expected to take approximately 60 minutes, but may vary depending on the circumstances on the day.

During this time, open orders will be automatically cancelled, new orders will not be accepted, positions cannot be closed, and transfers will be temporarily disabled. Users are advised to cancel any open orders before the maintenance.

Please note that the maintenance only applies to Derivatives trading. Other types of trading and transactions on the Crypto.com Exchange will not be affected. The Crypto.com App will also remain unaffected.
Nov 30, 09:00 HKT
Nov 29, 2021
Nov 28, 2021
Resolved - This incident has been resolved.
Nov 28, 15:11 HKT
Update - We are continuing to monitor for any further issues.
Nov 16, 18:06 HKT
Monitoring - $HNT deposits/withdrawals are delayed. We are currently monitoring this issue.
Nov 16, 12:58 HKT
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - This incident has been resolved.
Nov 25, 08:17 HKT
Investigating - Withdrawals to Cronos are delayed. We are currently investigating this issue.
Nov 25, 00:03 HKT
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021
Resolved - This incident has been resolved.
Nov 20, 19:09 HKT
Monitoring - $RUNE deposits/withdrawals are delayed. We are currently investigating this issue.
Nov 13, 14:53 HKT
Nov 19, 2021

No incidents reported.