Investigating - KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.
May 27, 2026 - 15:11 HKT
Monitoring - - Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.
May 19, 2026 - 00:09 HKT
Investigating - Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.
May 14, 2026 - 16:15 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Resolved -
This incident has been resolved.
May 29, 15:10 HKT
Investigating -
We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.
May 28, 23:20 HKT
Resolved -
This incident has been resolved.
May 22, 21:12 HKT
Investigating -
We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up Greendot USD cash account, deposit, withdrawal may be temporarily unavailable during this period
May 22, 15:59 HKT
Resolved -
This incident has been resolved.
May 19, 12:30 HKT
Investigating -
We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.
Please note that GRT staking rewards distribution may be impacted during this time.
Dec 15, 14:01 HKT