Investigating - Truecoin tokens (TUSD, TAUD, TCAD, TGBP) features including trading and deposits are temporarily paused. Withdrawals remain open.
Jun 25, 2023 - 10:52 HKT
Resolved -
This incident has been resolved.
Oct 24, 21:11 HKT
Monitoring -
We have identified an issue with sending SMS to (+971) UAE phone region. Please bear with us whilst our teams are currently investigating this with the highest priority.
Oct 24, 14:44 HKT
Resolved -
This incident has been resolved.
Oct 23, 19:13 HKT
Investigating -
One of our CAD fiat wallet vendor "Payper" is having intermittent issue.
- Current users on "Payper" will not be able to make new fiat deposit and withdrawal at this moment. - You are advised to use our main vendor "DCBank" instead. - For existing deposit intention/action through Payper, please pause it and expect the fund-in to be delayed until Payper resumes.
Oct 2, 11:36 HKT