Crypto.com Status Page

All Systems Operational

Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 11, 2025

No incidents reported today.

Dec 10, 2025
EUR Fiat Wallet Vendor OpenPayd Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 14:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 13:00 HKT
Scheduled - One of our EUR fiat wallet vendor "OpenPayd" will be undergoing maintenance on 10th Dec 2025 5:00am - 6:00am GMT (UTC)

During this period, users will not be able to use OpenPayd for EUR fiat deposit/withdrawal.

- Users can use our alternative EUR vendor "Banking Circle" instead during this period.

- For existing deposit/withdrawal through OpenPayd, it will be resumed once the maintenance is complete.
Dec 10, 12:45 HKT
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Main app/Exchange access issue due to Cloudflare outage
Resolved - Cloudflare team confirm the issue is resolved
Our services are resumed
Dec 5, 17:20 HKT
Update - We are currently working with Cloudflare
Dec 5, 17:09 HKT
Investigating - We are currently investigating this issue.
Dec 5, 17:07 HKT
Scheduled Maintenance - Exchange OTC & Convert Services
Completed - The scheduled maintenance has been completed.
Dec 5, 11:20 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:30 HKT
Scheduled - We will be performing scheduled system maintenance tomorrow, December 5, 2025, starting at 02:30 AM UTC. The maintenance window is expected to last approximately 30 minutes.
Impact:
During this period, the following services will be temporarily unavailable:
Private OTC Desk: Voice RFQ (Request for Quote)
OTC PortaI & API: Auto RFQ
Convert
Services will resume immediately after maintenance is complete.
Dec 4, 18:35 HKT
Dec 4, 2025
Ethereum Fusaka Upgrade
Completed - The scheduled maintenance has been completed.
Dec 4, 07:32 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:40 HKT
Scheduled - To support the Ethereum Fusaka upgrade, please be informed that deposits and withdrawals of tokens on the following networks will be temporarily suspended in the Crypto.com App and Exchange/Advanced Trading Platform on 3 December 2025, 21:40 UTC:

- Ethereum (ETH)
- Arbitrum One and Arbitrum Nova (ARB)
- Base
- Blast (BLAST)
- Boba Network (BOBA)
- Celo (CELO)
- Optimism (OP)
- Polygon PoS (POL)
- Scroll (SCR)
- zkSync Era (ZK)
- Cronos zkEVM (zkCRO)
- Zircuit (ZRC)
- Lisk (LSK)
- Sophon (SOPH)
- Worldcoin (WLD)

Trading of the tokens in the Crypto.com App and on the Crypto.com Exchange will remain unaffected.
Dec 3, 12:03 HKT
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025
AED,USD,SGD fiat wallet vendor "Standard Chartered" maintenance
Resolved - This incident has been resolved.
Nov 30, 05:43 HKT
Monitoring - Our AED,USD,SGD fiat wallet vendor "Standard Chartered" it currently undergoing maintenance.

During this period, users relying on Standard Chartered will be unable to initiate FIAT AED,USD,SGD withdrawals.
Nov 30, 04:21 HKT
AED,USD,SGD Fiat wallet vendor Standard Chartered Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 04:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:00 HKT
Scheduled - Our AED,USD,SGD fiat wallet vendor "Standard Chartered" will be undergoing maintenance between on 30th November 2025 between 01:00 HKT to 04:00 HKT.

During this period, users relying on Standard Chartered will be unable to initiate FIAT AED,USD,SGD withdrawals.
Nov 27, 20:17 HKT
Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Unable to see charts for Stocks and Shares
Resolved - This incident has been resolved.
Nov 27, 16:47 HKT
Identified - We are experiencing an intermittent issue with stock charts and pricing in the Crypto.com app.

We are working on this and hope to have it resolved soon.

Buying and selling is not impacted. You will see the correct price on the order confirmation screen.
Nov 27, 01:11 HKT
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