Investigating - Truecoin tokens (TUSD, TAUD, TCAD, TGBP) features including trading and deposits are temporarily paused. Withdrawals remain open.
Jun 25, 2023 - 10:52 HKT
Resolved -
This incident has been resolved.
Nov 9, 02:00 HKT
Investigating -
One of our CAD fiat wallet vendor "DC Bank" is having issues processing FIAT deposits.
- You are advised to use our vendor “Payper” instead. - For existing deposit intention/action through DC bank, please pause it and expect the fund-in to be delayed until DC bank resumes.
Nov 8, 19:38 HKT
Completed -
The scheduled maintenance has been completed.
Oct 30, 15:00 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 14:00 HKT
Scheduled -
On 30th Oct 6am to 7am UTC, we will be performing a routine database upgrade.
You may experience brief disruptions while trying to perform below operations:
- Signing up to a new Crypto.com Main App / Exchange account - Defi Pay / QR Connect - One-button lock
Below operations will continue as normal: - Main app login - Exchange login, QR login - all trade related function - all other main app functionalities except user email update/one button locking
Completed -
The scheduled maintenance will be re-scheduled
Oct 29, 14:18 HKT
Update -
The scheduled maintenance is now cancelled.
Oct 29, 14:17 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:00 HKT
Scheduled -
On 29th Oct 6am to 7am UTC, we will be performing a routine database upgrade.
You may experience brief disruptions while trying to perform below operations:
- Signing up to a new Crypto.com Main App / Exchange account - Defi Pay / QR Connect - One-button lock
Below operations are not impacted: - Main app login - Exchange login, QR login - all trade related function - all other main app functionalities except user email update/one button locking