Crypto.com Status

Crypto.com Status Page

SOLANA network Deposits/Withdrawals Delayed

Monitoring - SOLANA network deposits/withdrawals are delayed. We are currently monitoring this issue.
Oct 01, 2022 - 11:26 HKT

Crypto.com App Wallet Degraded Performance

Buy Operational

Sell Operational

Send Operational

Withdrawals Degraded Performance

Deposits Degraded Performance

Fiat Wallets Operational

Crypto.com App Operational

Main Page Operational

Track Coins Operational

Notifications Operational

Onboarding Operational

Card and Staking Operational

Crypto.com Exchange (Spot/Derivatives) Degraded Performance

API Server - Spot/Margin Operational

API Server - Derivatives Operational

Web Server - Spot/Margin Operational

Web Server - Derivatives Operational

Withdrawals Degraded Performance

Deposits Degraded Performance

Exchange App Operational

NFT Operational

NFT Login Operational

NFT Website Operational

NFT Purchase Operational

NFT Sale Operational

NFT Withdraw Operational

NFT Deposit Operational

TAX Operational

Website Operational

CSV Import Operational

API Import Operational

Blockchain Import Operational

Tax Report Generation Operational

Pay Operational

Pay Your Friends Operational

Giftcard Operational

Airtime Operational

Checkout, Invoice, Subscriptions Operational

Refunds Operational

Merchant Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 1, 2022

Unresolved incident: SOLANA network Deposits/Withdrawals Delayed.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

ADA Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 28, 10:55 HKT

Monitoring - 🚨 Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork 🚨

The Plutus V2 Cost Model network upgrade will take place at epoch 366, or approximately at 27 Sep 2022, 21:45 UTC.

ℹ️ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 27 September 2022, 18:00 UTC
✅ Trading of ADA will not be affected

Details 👉 https://crypto.com/product-news/cardano-network-upgrade
Sep 28, 02:00 HKT

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

Tezos (XTZ) Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 24, 14:50 HKT

Monitoring - 🚨 Crypto.com is supporting the Tezos (XTZ) network upgrade 🚨

🗓️ Scheduled at the block height of 2,736,129 or 23 September 2022 at 22:55 UTC
❗ Exact date and time is subject to change due to variable block times

ℹ️ Tezos network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange on 23 September 2022, 18:00 UTC
✅ Trading on Tezos will not be affected

Details 👉 https://crypto.com/product-news/tezos-xtz-network-upgrade
Sep 24, 02:40 HKT

Sep 23, 2022

LUNC Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 23, 15:52 HKT

Monitoring - 🚨 Crypto.com is supporting the Tax Burn for LUNC on Terra Classic (LUNC) Network 🚨

🗓️ Scheduled at block 9,475,200 or expected to be on 20 Sep 2022
❗ Exact date and time is subject to change due to variable block times

Threaded Tweet
ℹ️ LUNC network deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange at 20 September 2022, 18:00 UTC
✅ Trading of $LUNC will not be affected

Details 👉 https://crypto.com/product-news/terra-classic-tax-burn
Sep 21, 11:58 HKT

ADA Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 23, 10:32 HKT

Monitoring - 🚨 Crypto.com is supporting the Cardano (ADA) Network Upgrade & Hard Fork 🚨

1️⃣ The Vasil network upgrade and hard fork will take place at epoch 365, or approximately at 22 Sep 2022, 21:45 UTC

ℹ️ Deposits and withdrawals of ADA will be temporarily suspended in the Crypto.com App and Exchange on 22 Sep 2022, 18:00 UTC
✅ Trading of ADA will not be affected

Details 👉 https://crypto.com/product-news/cardano-network-upgrade
Sep 23, 02:29 HKT

Sep 22, 2022

No incidents reported.

Sep 21, 2022

EOS Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 21, 22:59 HKT

Monitoring - 🚨 Crypto.com is supporting the EOS network upgrade 🚨

ℹ️ $EOS token deposits and withdrawals will be temporarily suspended in the Crypto.com App and Exchange
✅ Trading of $EOS tokens will not be affected

Details 👉 https://crypto.com/product-news/crypto-com-app-and-exchange-to-support-eos-eos-leap-3-1-network-upgrades
Sep 21, 17:54 HKT

Sep 20, 2022

ETH/WETH Tokens on non-Ethereum Networks Deposits/Withdrawals Delayed

Resolved - This incident has been resolved.
Sep 20, 12:12 HKT

Update - ETH/WETH tokens on non-Ethereum networks deposits is resumed
Sep 15, 15:54 HKT

Investigating - ETH/WETH tokens on non-Ethereum networks deposits/withdrawals are delayed for the incoming Ethereum network upgrade. We are currently monitoring this issue.
* Arbitrum
* Avalanche Contract Chain
* Binance Smart Chain
* Polygon
* Optimism
* Cronos
Sep 8, 12:24 HKT

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.