Crypto.com Status Page
Monitoring - RUNE deposits/withdrawals are delayed. We are currently monitoring this issue.
Jul 23, 09:45 HKT
Update - We are continuing to investigate this issue.
May 30, 11:40 HKT
Update - We are continuing to investigate this issue.
May 28, 19:00 HKT
Investigating - We are aware of issues accessing the App and Exchange services reported by UK customers who use BT broadband services. Further investigations are ongoing.
May 28, 18:58 HKT
Crypto.com App Wallet Degraded Performance
Buy Operational
Sell Operational
Send Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Degraded Performance
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021
Resolved - This incident has been resolved.
Aug 3, 20:46 HKT
Investigating - We are aware of an issue with Track Coin graphs not being up-to-date. The team is investigating and working on a solution. We apologize for the inconvenience.
Aug 3, 15:02 HKT
Aug 2, 2021
Resolved - This incident has been resolved.
Aug 2, 12:44 HKT
Update - We are continuing to monitor for any further issues.
Jul 30, 21:31 HKT
Monitoring - BEP20 tokens BUSD and CAKE deposits/withdrawals are delayed. We are currently investigating this issue.
Jul 30, 21:30 HKT
Aug 1, 2021

No incidents reported.

Jul 31, 2021
Resolved - This incident has been resolved.
Jul 31, 20:46 HKT
Update - We are continuing to monitor for any further issues.
Jul 30, 23:49 HKT
Monitoring - Crypto.com is supporting Theta Network’s major upgrade and hard fork to version 3.1.0.

THETA and TFUEL deposits/withdrawals will be temporarily suspended in the App and Exchange at 8:00 PST on 30 July 2021 until the upgrade proves to be stable.

Trading of THETA and TFUEL will not be affected.

Details: https://blog.crypto.com/crypto-com-supports-theta-networks-major-upgrade-and-hard-fork-to-version-3-1-0/
Jul 30, 23:49 HKT
Jul 30, 2021
Jul 29, 2021
Resolved - This incident has been resolved.
Jul 29, 11:20 HKT
Investigating - We are currently under system maintenance for Derivatives trading on the Crypto.‌com Exchange starting from 10:00 HKT (02:00 UTC) on 29 July 2021. The maintenance is expected to take approximately 2 hours, but may vary depending on the circumstances on the day.
Jul 29, 10:08 HKT
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - ETC deposits and withdrawals are resumed after a successful network upgrade. Reference: https://twitter.com/759252279862104064/status/1418738318339035137.
Jul 24, 16:22 HKT
Investigating - Ethereum Classic has announced the Magneto network upgrade (https://medium.com/@stevan.blog/ethereum-classic-magneto-upgrade-announcement-aa48d9606b71), which will be inclusive of the Ethereum Berlin upgrade features. The ETC mainnet will be upgraded at block number 13189133.

To ensure the safety of users’ funds during and after the upgrade, we are temporarily suspending ETC deposits/withdrawals in the Crypto.com App starting from 23 July 2021, 16:00 UTC.

ETC trading will not be affected.

We will closely monitor the situation and resume deposits and withdrawals once the network proves to be stable. Kindly refer to here (status.crypto.com) for updates.

For details of the technical upgrade, please refer to https://github.com/ethereumclassic/ECIPs/issues/412.

Thank you for your support and understanding.
Jul 24, 00:17 HKT
Jul 23, 2021

Unresolved incident: RUNE Deposits/Withdrawals Delayed.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.