Crypto.com Status

Crypto.com Status Page

Investigating - CRO Lockup will be replaced by Cardholder CRO Staking for eligible users on 8 January 2024. Current CRO Lockup rewards will continue to be effective until then.
Dec 08, 2023 - 21:30 HKT

Defi Wallet ETH Staking Contract Paused for Upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 2023 - 11:52 HKT

Scheduled - Please note that ETH staking deposits and withdrawal in the Defi wallet is currently paused until early next week due to a system upgrade. Funds are unaffected and services will resume once the upgrade is completed.
Dec 10, 2023 11:51 - Dec 12, 2023 11:51 HKT

Truecoin Tokens Trading and Deposit Paused

Investigating - Truecoin tokens (TUSD, TAUD, TCAD, TGBP) features including trading and deposits are temporarily paused. Withdrawals remain open.
Jun 25, 2023 - 10:52 HKT

Crypto.com App Wallet Operational

Buy Operational

Sell Operational

Send Operational

Withdrawals Operational

Deposits Operational

Fiat Wallets Operational

Crypto.com App Operational

Main Page Operational

Track Coins Operational

Notifications Operational

Onboarding Operational

Card and Staking Operational

Crypto.com Exchange (Spot/Derivatives) Operational

API Server - Spot/Margin Operational

API Server - Derivatives Operational

Web Server - Spot/Margin Operational

Web Server - Derivatives Operational

Withdrawals Operational

Deposits Operational

Exchange App Operational

NFT Operational

NFT Login Operational

NFT Website Operational

NFT Purchase Operational

NFT Sale Operational

NFT Withdraw Operational

NFT Deposit Operational

TAX Operational

Website Operational

CSV Import Operational

API Import Operational

Blockchain Import Operational

Tax Report Generation Operational

Pay Operational

Pay Your Friends Operational

Giftcard Operational

Airtime Operational

Checkout, Invoice, Subscriptions Operational

Refunds Operational

Merchant Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2023

No incidents reported today.

Dec 10, 2023

Unresolved incident: Defi Wallet ETH Staking Contract Paused for Upgrade.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

Display issue on GBP and EUR on Coin Prices in Main App

Resolved - This incident has been resolved.
Nov 27, 23:54 HKT

Investigating - We are aware of a display issue on GBP and EUR coin prices in the Main App. This is purely a display issue, and teams are working on resolving this urgently. Thank you for your patience.
Nov 27, 23:34 HKT