Crypto.com Status Page

All Systems Operational

Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance for Crypto purchases with Credit/debit card, Google Pay, Apple Pay, Paypal May 28, 2025 17:00-17:30 HKT

In the period 09:00 UTC - 09:30 UTC on Wednesday, May 28, 2025 one of our vendors will be performing maintenance.

It is possible that during this period our users experience brief interruptions with completing Crypto purchases with their credit/debit card, these include, Google Pay, Apple Pay, Paypal wallets.

Users can still use bank transfers to fund their fiat wallets as an alternative.

Note: this is maintenance does not impact our Crypto.com Visa Card product.
Posted on May 23, 2025 - 20:53 HKT

System Maintenance for Stock and ETF Trading May 31, 2025 22:00 - Jun 1, 2025 02:00 HKT

Please be informed that stock and ETF trading will undergo scheduled maintenance in the Crypto.com App on 31 May 2025, 14:00 UTC. It is expected to last approximately four hours and should be completed by 31 May 2025, 18:00 UTC.

During this period, new orders and cash withdrawals will be paused.

If you plan to place orders or make withdrawals from your Stocks Cash Account, please do so before the maintenance period begins.

Other services will not be impacted.
Posted on May 13, 2025 - 20:05 HKT
May 24, 2025

No incidents reported today.

May 23, 2025
Trading and Deposit of SHRAP are temporary paused
Resolved - This incident has been resolved.
May 23, 20:46 HKT
Update - We are continuing to monitor for any further issues.
Dec 24, 21:02 HKT
Monitoring - Trading and Deposit of SHRAP are temporary paused
Dec 24, 21:01 HKT
May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Maintenance for Crypto purchases with Credit/debit card, Google Pay, Apple Pay, Paypal
Completed - The scheduled maintenance has been completed.
May 20, 14:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:00 HKT
Scheduled - In the period 04:00 - 6:00 UTC on Tuesday, May 20, 2025 one of our vendors will be performing maintenance.

It is possible that during this period our users experience difficulties with completing Crypto purchases with their credit/debit card, these include, Google Pay, Apple Pay, Paypal wallets.

Users can still use bank transfers to fund their fiat wallets as an alternative.

Note: this is maintenance does not impact our Crypto.com Visa Card product.
May 5, 20:00 HKT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
EUR Fiat Wallet Vendor OpenPayd Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 13:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:00 HKT
Scheduled - One of our EUR fiat wallet vendor "OpenPayd" will be undergoing maintenance on 14th May 2025 5:00am(BST) - 6:00am(BST)

During this period, users will not be able to use OpenPayd for EUR fiat deposit/withdrawal.

- Users can use our alternative EUR vendor "Banking Circle" instead during this period.

- For existing deposit/withdrawal through OpenPayd, it will be resumed once the maintenance is complete.
May 13, 19:43 HKT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

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