Investigating - QI, GALA on BSC, KLAY, NEAR withdrawals are delayed. We are currently investigating this issue. RUNE deposits are delayed. We are currently investigating this issue.
Dec 1, 18:41 HKT
Investigating - Monitoring - We are seeing sync issues with Binance API import. Binance API daily auto sync has been turned off. We are currently investigating this issue, other wallets & exchanges will not be affected.
Dec 1, 11:02 HKT
Investigating - We are aware users are seeing card transactions being declined, our team is investigating with urgency on this. Thank you for your patience.
Oct 31, 05:24 HKT
Resolved -
This incident has been resolved.
Dec 2, 14:01 HKT
Investigating -
Monitoring - We are seeing an issue where blank page would appear when users upload Crypto.com Tax Generic CSV under our wallets & exchanges. Please access Generic CSV uploads via the Other option. We are currently investigating this issue.
Dec 1, 18:23 HKT
Resolved -
This incident has been resolved.
Nov 30, 11:12 HKT
Investigating -
We are currently under system maintenance for Derivatives trading on the Crypto.com Exchange starting from 09:00 HKT (01:00 UTC) on 30 November 2021. The maintenance is expected to take approximately 60 minutes, but may vary depending on the circumstances on the day.
During this time, open orders will be automatically cancelled, new orders will not be accepted, positions cannot be closed, and transfers will be temporarily disabled. Users are advised to cancel any open orders before the maintenance.
Please note that the maintenance only applies to Derivatives trading. Other types of trading and transactions on the Crypto.com Exchange will not be affected. The Crypto.com App will also remain unaffected.
Nov 30, 09:00 HKT