Update - We are continuing to investigate this issue.
May 30, 11:40 HKT
Update - We are continuing to investigate this issue.
May 28, 19:00 HKT
Investigating - We are aware of issues accessing the App and Exchange services reported by UK customers who use BT broadband services. Further investigations are ongoing.
May 28, 18:58 HKT
Resolved -
This incident has been resolved.
Jun 9, 19:21 HKT
Identified -
We are aware of an issue where the app is showing an unexpected popup about Trading Limits.
The team is working on addressing this as quickly as possible.
The popup can be closed, and the app should remain functional, but some users, depending on their device, may have issues seeing the currency drawers.
Jun 9, 18:49 HKT