Update - LUNA (Terra native) deposit requests are resumed.
May 15, 21:21 HKT
Monitoring - LUNA trading on the App and Exchange has resumed
May 14, 23:45 HKT
Update - LUNA (Terra native) withdrawal requests are resumed.
May 13, 22:29 HKT
Update - MIR (ERC20) withdrawals are resumed.
May 13, 22:05 HKT
Update - LUNA, ANC and MIR deposits and withdrawals are temporarily suspended on both App and Exchange
May 13, 09:31 HKT
Update - We are continuing to investigate this issue.
May 13, 08:54 HKT
Investigating - LUNA, ANC and MIR Trading is temporarily suspended on both App and Exchange. Further updates will be posted once available.
May 13, 08:49 HKT
Resolved -
This incident has been resolved.
May 13, 10:26 HKT
Investigating -
We are currently performing scheduled system maintenance for Crypto.com Visa Cards - Europe & UK, as previously communicated.
Maintenance is expected to take approximately 2.5 hours but may vary depending on the circumstances on the day.
Europe & UK Cardholders will not be able to use their Crypto.com Visa Cards during the maintenance period. All features in the Crypto.com App Card section (EU & UK) will be suspended during maintenance. Updates to transaction history (EU & UK) may be delayed.
Rest assured that users' funds will remain safe, as always. Thank you for your support and understanding.
May 13, 07:55 HKT
Resolved -
This incident has been resolved.
May 13, 01:35 HKT
Investigating -
LUNA Trading and withdrawals are temporarily suspended on both App and Exchange. Further updates will be posted once available.
May 12, 22:16 HKT