Crypto.com Status Page
Intermittent Issue with CAD Fiat wallet
Investigating - One of our CAD fiat wallet vendor "Payper" is having intermittent issue.

- Current users on "Payper" will not be able to make new fiat deposit and withdrawal at this moment.
- You are advised to use our main vendor "DCBank" instead.
- For existing deposit intention/action through Payper, please pause it and expect the fund-in to be delayed until Payper resumes.
Oct 02, 2024 - 11:36 HKT
PLA Token Trading, Withdrawal and Deposit Paused
Investigating - PLA token features including trading, withdrawal and deposits are temporarily paused
Feb 10, 2024 - 11:21 HKT
Truecoin Tokens Trading and Deposit Paused
Investigating - Truecoin tokens (TUSD, TAUD, TCAD, TGBP) features including trading and deposits are temporarily paused. Withdrawals remain open.
Jun 25, 2023 - 10:52 HKT
Crypto.com App Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
TAX Operational
Login Operational
Website Operational
CSV Import Operational
API Import Operational
Blockchain Import Operational
Tax Report Generation Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Unresolved incident: Intermittent Issue with CAD Fiat wallet.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024
GBP Fiat Wallet Vendor BCB Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 16:39 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 14:30 HKT
Scheduled - One of our GBP fiat wallet vendor "BCB" will be undergoing maintenance on 29th Sept 2024 07:30am(BST) - 10:00am(BST)

During this period, users will not be able to use BCB for GBP fiat deposit/withdraw.

- Users can use our alternative GBP vendor "ClearBank" instead during this period.

- For existing deposit/withdraw through BCB, it will be resumed once the maintenance is complete.
Sep 25, 19:17 HKT
AUD Fiat Wallet Vendor Monoova Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 04:40 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 HKT
Scheduled - One of our AUD fiat wallet vendor "Monoova" will be undergoing maintenance on 29th Sept 2024 12:00am(AEST) - 7:00am(AEST)

During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw.

- Users can use our alternative AUD vendor "Assembly Payments" instead during this period.

- For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.
Sep 25, 19:02 HKT
Sep 28, 2024
Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

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