Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Resolved -
Crypto deposit & withdrawal services are resumed
Aug 2, 16:03 HKT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 2, 15:24 HKT
Update -
Our partner provider is actively working through their scheduled system update. Our technical team is monitoring the situation closely so we can reopen services as soon as they finish.
Next update: In 30 minutes
Aug 2, 13:55 HKT
Identified -
One of our third-party network providers is currently undergoing system maintenance. As a result, deposits and withdrawals are temporarily taking longer than usual. All user funds remain completely safe.
Next update: In 30 minutes.
Aug 2, 13:23 HKT
Investigating -
We are currently experiencing processing delays with deposits and withdrawals across all networks.
Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as possible. We will provide further updates as soon as we have more information.
Aug 2, 12:49 HKT
Resolved -
This incident has been resolved.
Jul 31, 15:03 HKT
Update -
We are continuing to investigate this issue.
Jul 31, 13:45 HKT
Investigating -
We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds.
Please be assured that your funds and transactions are completely safe. We are actively investigating the issue and will provide updates as soon as we have more information.
Jul 31, 13:32 HKT