Delays in Standard Chartered AED bank processing
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 2026 - 19:03 HKT
Investigating - We are currently investigating an issue causing delays with AED cash withdrawals via Standard Chartered Bank. We apologize for the inconvenience and are working to resolve this as quickly as possible
Oct 19, 2026 - 19:03 HKT
Deposits/Withdrawals Temporarily Suspended for ONE, RAVEN
Investigating - Deposits and Withdrawals of ONE, RAVEN have been paused due to ongoing security concern
Aug 12, 2026 - 16:06 HKT
Crypto.com Pay-on-ramp service maintenance
Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

Unresolved incident: Delays in Standard Chartered AED bank processing.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Deposits Temporarily Suspended for Multiple Assets
Resolved - This incident has been resolved.
Oct 16, 14:02 HKT
Update - We are continuing to investigate this issue.
Oct 15, 12:39 HKT
Update - We are continuing to investigate this issue.
Sep 18, 14:51 HKT
Update - We are continuing to investigate this issue.
Sep 18, 14:47 HKT
Update - We are continuing to investigate this issue.
Sep 15, 15:12 HKT
Update - We are continuing to investigate this issue.
Sep 11, 12:42 HKT
Investigating - Deposits of JUNO have been paused due to ongoing security concern.
Sep 7, 14:15 HKT

Oct 15, 2026

Crypto.com Main App Web login Issues
Resolved - This incident has been resolved.
Oct 15, 17:00 HKT
Investigating - The Crypto.com Web App (web.crypto.com) is currently unavailable. We're investigating and working to restore access as quickly as possible.
Oct 15, 16:50 HKT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Crypto.com Main App Mission Reward Daily Check In
Resolved - This incident has been resolved.
Oct 9, 15:47 HKT
Monitoring - The issue is now resolved. The button to click and check-in missions is now back. You will need to click on this again today to maintain your existing check-in streak. Thanks
Oct 8, 17:14 HKT
Identified - We are aware of issues with users unable to complete their Daily Check in missions within the Crypto.com Main app. Please be assured you will not lose the current streak status. We are working on a fix with the next app version update.
Oct 1, 17:02 HKT

Oct 8, 2026

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Crypto.com Wallet balance display issues not including Exchange
Resolved - This incident has been resolved.
Oct 6, 18:52 HKT
Investigating - We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.
Oct 6, 17:48 HKT
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