Crypto.com Pay-on-ramp service maintenance
Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
ETH staking process delayed
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 4, 2026

No incidents reported today.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Crypto Deposits & Withdrawals Delayed across all networks
Resolved - Crypto deposit & withdrawal services are resumed
Aug 2, 16:03 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 15:24 HKT
Update - Our partner provider is actively working through their scheduled system update. Our technical team is monitoring the situation closely so we can reopen services as soon as they finish.

Next update: In 30 minutes
Aug 2, 13:55 HKT
Identified - One of our third-party network providers is currently undergoing system maintenance. As a result, deposits and withdrawals are temporarily taking longer than usual. All user funds remain completely safe.

Next update: In 30 minutes.
Aug 2, 13:23 HKT
Investigating - We are currently experiencing processing delays with deposits and withdrawals across all networks.

Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as possible. We will provide further updates as soon as we have more information.
Aug 2, 12:49 HKT

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Issue with Card Payment Services for US users
Resolved - This incident has been resolved.
Jul 31, 15:03 HKT
Update - We are continuing to investigate this issue.
Jul 31, 13:45 HKT
Investigating - We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds.

Please be assured that your funds and transactions are completely safe. We are actively investigating the issue and will provide updates as soon as we have more information.
Jul 31, 13:32 HKT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

EUR Fiat Openpayd deposit/withdraw delays
Resolved - This incident has been resolved.
Jul 24, 13:20 HKT
Investigating - Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed.

Deposits: Please pause any planned deposits via OpenPayd until further notice.

Withdrawals: Expect processing delays until service is fully restored.

Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
Jul 23, 15:41 HKT

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

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