Crypto.com Status Page
Investigating - Deposits and Withdrawals of RUNE have been paused due to ongoing security concern
May 15, 2026 - 22:07 HKT
Investigating - Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.
May 14, 2026 - 16:15 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.

Please note that GRT staking rewards distribution may be impacted during this time.

Dec 15, 2025 - 14:01 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
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Crypto.com Exchange Operational
API Server Operational
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Exchange App Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming System Update for Derivatives Trading May 18, 2026 12:00-18:00 HKT

Please be informed that there will be a system update for Derivatives trading in the Crypto.com App and on the Crypto.com Web on May 18, 2026.

- Prediction Trading: Sports and Non-Sports Events (Non Sports include, but are not limited to, Culture, Economics, Politics, Companies, Climate, and Crypto): Temporary downtime is scheduled for May 18, 2026, 12:00 am to 6:00 am ET. Close all open Limit orders and manage existing positions before the downtime period. (Trading will be unavailable during the downtime period, and open Limit orders will be automatically cancelled before May 18, 2026, 12:00 am).

- Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.

- UpDown and Strike Options: Temporary downtime is scheduled for May 18, 2026, 12:00 am to 6:00 am ET (Downtime period may be extended).

- Deposits and Withdrawals: Remain available.

Please take any necessary action before the aforementioned dates.
If you have questions, please contact chat.crypto.com.

Posted on May 15, 2026 - 18:10 HKT
May 16, 2026

No incidents reported today.

May 15, 2026

Unresolved incident: RUNE Deposits and Withdrawals have been paused.

May 14, 2026

Unresolved incident: FLR staking suspension.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 12:15 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 09:45 HKT
Scheduled - We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, May 9, 2026, from 9:00 p.m. to 11:00 p.m. CT.

During this maintenance window, the following services will be temporarily unavailable:
- Placement of new orders (including Equity Basket trading and rebalance)
- Cash withdrawals
- Stock cash top-ups
- Account transfers
- Account opening

All services will resume automatically once the maintenance is completed.

If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins.

May 8, 01:24 HKT
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.