Deposits Temporarily Suspended for Multiple Assets
Update - We are continuing to investigate this issue.
Sep 11, 2026 - 12:42 HKT
Investigating - Deposits of AKT, ARCH, ATOM, AXL, DYM, FET, INIT, JUNO, KAVA, MANTRAEVM, MANTRA, NTRN, ORAI, RUNE, SEIEVM, SEI, TIA have been paused due to ongoing security concern
Sep 07, 2026 - 14:15 HKT
Deposits/Withdrawals Temporarily Suspended for ONE, ORAI, RAVEN
Investigating - Deposits and Withdrawals of ONE, ORAI, RAVEN have been paused due to ongoing security concern
Aug 12, 2026 - 16:06 HKT
TON Staking Temporary Service Disruption
Investigating - New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.
Aug 26, 2026 - 14:55 HKT
Crypto.com Pay-on-ramp service maintenance
Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
ETH staking process delayed
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 11, 2026

Unresolved incident: Deposits Temporarily Suspended for Multiple Assets.

Sep 10, 2026

Issues with US ACH Pull Instant Deposit
Resolved - This incident has been resolved.
Sep 10, 21:11 HKT
Investigating - We are currently investigating an issue affecting USD ACH Instant Deposits. Customers may experience delays in their instant deposit being credited to their Crypto.com account. This may affect:

- USD Fiat Wallet ACH Instant Deposit
- USD funding via ACH Instant Deposit for Up/Down, Sports Predictions, and Equities positions

Please be assured:
- No funds will be lost — if an ACH Instant Deposit attempt is delayed, the corresponding amount will be credited to your account once the issue is resolved.
- All other payment methods (card, crypto deposits, wire transfer) and withdrawals are functioning normally.

Our team is working urgently to resolve this and is coordinating with our payment partner.

Thank you for your patience, and we apologise for any inconvenience caused.
Sep 10, 20:20 HKT

Sep 9, 2026

BARA, LION, MTD, CORGIAI, VVS Staking Temporary Service Disruption
Resolved - This incident has been resolved.
Sep 9, 12:25 HKT
Investigating - Staking requests for BARA, LION, MTD, and CORGIAI are temporarily unavailable. Staking and unstaking requests for VVS are also temporarily unavailable. Reward distributions for all affected tokens are temporarily paused due to an ongoing Cronos network disruption. Existing staked positions remain unaffected.

We apologize for any inconvenience this may cause and will provide updates as they become available.
Sep 8, 05:52 HKT

Sep 8, 2026

Sep 7, 2026

Unresolved incident: Deposits/Withdrawals Temporarily Suspended for ONE, ORAI, RAVEN.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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