Investigating - We are aware of users experiencing slowdowns with the app, as well as Exchange logins.

Our team is working on urgently resolving this. Thank you for your patience.
Feb 23, 03:16 HKT

Investigating - We are aware of users experiencing slowdowns with the app, as well as Exchange logins.

Our team is working on urgently resolving this. Thank you for your patience.
Feb 22, 22:54 HKT

Investigating - We are investigating and working on resolving this as soon as possible.
Feb 22, 16:05 HKT

Investigating - We are aware of 3DS passcode SMS delivery issues affecting customers serviced by A1 Bulgaria mobile carrier. We are working to resolve this. Thank you for your patience.
Feb 18, 21:15 HKT

Investigating - Crypto.com is supporting the Cosmos Hub Upgrade (https://github.com/cosmos/gaia/blob/main/docs/migration/cosmoshub-3.md), which will take place on 18 February 2021 06:00:00 UTC. To ensure the safety of users’ funds during and after the upgrade, we will suspend ATOM deposits and withdrawals in the Crypto.com App and Exchange from 18 February 2021, 05:00 UTC. We will closely monitor the situation and resume ATOM deposits and withdrawals once the Cosmos network stabilises on or after 18 February 2021.

Please note that the ATOM trading will not be affected during this time.
Feb 18, 13:06 HKT

Investigating - We are aware of SMS delays affecting delivery of 3DS passcodes. We are working with our partners to resolve this. Thank you for your patience.
Feb 18, 03:57 HKT

Investigating - We are investigating and working on resolving this as soon as possible.
Feb 18, 04:11 HKT