Investigating - New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.
Aug 26, 2026 - 14:55 HKT
Investigating - The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.
Jun 09, 2026 - 19:36 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Resolved -
This incident has been resolved.
Aug 27, 08:11 HKT
Investigating -
We are currently experiencing an issue with our equities service provider that is affecting cash transfers. Users may experience errors or be unable to complete cash transfers in or out at this time.
Our service provider is actively investigating the issue, and we are monitoring the situation closely.
We appreciate your patience and will provide further updates as they become available.
Aug 27, 08:03 HKT
Resolved -
EGLD staking operations and reward distributions are resumed
Aug 26, 17:52 HKT
Investigating -
EGLD staking operations and reward distributions are temporarily paused for scheduled validator maintenance, with full service resuming automatically upon completion
Aug 13, 15:22 HKT
Completed -
The scheduled maintenance has been completed.
Aug 18, 12:11 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:00 HKT
Scheduled -
Crypto.com app & Exchange will be temporarily unavailable for ~5 min (18 Aug 2026, 12:00–12:05 PM HKT); no login or app access possible during this downtime
Aug 18, 11:53 HKT
Completed -
The scheduled maintenance has been completed.
Aug 16, 00:00 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 HKT
Scheduled -
We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, August 15 2026, from 9:00 a.m. to 11:00 a.m. CT.
During this maintenance window, the following services will be temporarily unavailable: - Placement of new orders (including Equity Basket trading and rebalance) - Cash withdrawals - Stock cash top-ups - Account transfers - Account opening
All services will resume automatically once the maintenance is completed.
If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins.
Aug 15, 06:30 HKT