Crypto.com Status Page
All Systems Operational
Crypto.com App Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 05:42 HKT
Investigating - We are aware of users experiencing slowdowns with the app, as well as Exchange logins.

Our team is working on urgently resolving this. Thank you for your patience.
Feb 23, 03:16 HKT
Feb 22, 2021
Resolved - This incident has been resolved.
Feb 22, 23:09 HKT
Investigating - We are aware of users experiencing slowdowns with the app, as well as Exchange logins.

Our team is working on urgently resolving this. Thank you for your patience.
Feb 22, 22:54 HKT
Resolved - This incident has been resolved.
Feb 22, 17:51 HKT
Investigating - We are investigating and working on resolving this as soon as possible.
Feb 22, 16:05 HKT
Resolved - This incident has been resolved.
Feb 22, 16:07 HKT
Investigating - We are aware of 3DS passcode SMS delivery issues affecting customers serviced by A1 Bulgaria mobile carrier. We are working to resolve this. Thank you for your patience.
Feb 18, 21:15 HKT
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Resolved - This incident has been resolved.
Feb 19, 23:34 HKT
Update - Crypto.com App Wallet ATOM Deposits and Withdrawals are re-enabled now.
Feb 19, 23:17 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 13:06 HKT
Investigating - Crypto.com is supporting the Cosmos Hub Upgrade (https://github.com/cosmos/gaia/blob/main/docs/migration/cosmoshub-3.md), which will take place on 18 February 2021 06:00:00 UTC. To ensure the safety of users’ funds during and after the upgrade, we will suspend ATOM deposits and withdrawals in the Crypto.com App and Exchange from 18 February 2021, 05:00 UTC. We will closely monitor the situation and resume ATOM deposits and withdrawals once the Cosmos network stabilises on or after 18 February 2021.

Please note that the ATOM trading will not be affected during this time.
Feb 18, 13:06 HKT
Feb 18, 2021
Resolved - This incident has been resolved.
Feb 18, 19:16 HKT
Investigating - We are aware of SMS delays affecting delivery of 3DS passcodes. We are working with our partners to resolve this. Thank you for your patience.
Feb 18, 03:57 HKT
Resolved - This incident has been resolved.
Feb 18, 05:02 HKT
Investigating - We are investigating and working on resolving this as soon as possible.
Feb 18, 04:11 HKT
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.