Crypto.com Status Page
Update - We are continuing to monitor for any further issues.
May 17, 01:32 HKT
Monitoring - Arweave Network AR deposits/withdrawals are delayed.
We are currently monitoring these issues.

May 13, 10:59 HKT
Update - LUNA (Terra native) deposit requests are resumed.
May 15, 21:21 HKT
Monitoring - LUNA trading on the App and Exchange has resumed
May 14, 23:45 HKT
Update - LUNA (Terra native) withdrawal requests are resumed.
May 13, 22:29 HKT
Update - MIR (ERC20) withdrawals are resumed.
May 13, 22:05 HKT
Update - LUNA, ANC and MIR deposits and withdrawals are temporarily suspended on both App and Exchange
May 13, 09:31 HKT
Update - We are continuing to investigate this issue.
May 13, 08:54 HKT
Investigating - LUNA, ANC and MIR Trading is temporarily suspended on both App and Exchange. Further updates will be posted once available.
May 13, 08:49 HKT
Crypto.com App Wallet Degraded Performance
Buy Degraded Performance
Sell Degraded Performance
Send Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Degraded Performance
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Degraded Performance
Deposits Degraded Performance
Exchange App Degraded Performance
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
TAX Operational
Login Operational
Website Operational
CSV Import Operational
API Import Operational
Blockchain Import Operational
Tax Report Generation Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

Unresolved incident: A few cryptocurrency deposits/withdrawals delayed.

May 16, 2022

No incidents reported.

May 15, 2022

Unresolved incident: ANC, MIR trading suspended.

May 14, 2022
May 13, 2022
Resolved - This incident has been resolved.
May 13, 10:26 HKT
Investigating - We are currently performing scheduled system maintenance for Crypto.com Visa Cards - Europe & UK, as previously communicated.

Maintenance is expected to take approximately 2.5 hours but may vary depending on the circumstances on the day.

Europe & UK Cardholders will not be able to use their Crypto.com Visa Cards during the maintenance period. All features in the Crypto.com App Card section (EU & UK) will be suspended during maintenance. Updates to transaction history (EU & UK) may be delayed.


Rest assured that users' funds will remain safe, as always. Thank you for your support and understanding.

May 13, 07:55 HKT
Resolved - This incident has been resolved.
May 13, 01:35 HKT
Investigating - LUNA Trading and withdrawals are temporarily suspended on both App and Exchange. Further updates will be posted once available.
May 12, 22:16 HKT
May 12, 2022
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.