Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.
Please note that GRT staking rewards distribution may be impacted during this time.
Dec 15, 2025 - 14:01 HKT
We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, May 9, 2026, from 9:00 p.m. to 11:00 p.m. CT.
During this maintenance window, the following services will be temporarily unavailable: - Placement of new orders (including Equity Basket trading and rebalance) - Cash withdrawals - Stock cash top-ups - Account transfers - Account opening
All services will resume automatically once the maintenance is completed.
If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins. Posted on
May 08, 2026 - 01:24 HKT
Resolved -
This incident has been resolved.
Apr 29, 16:33 HKT
Investigating -
Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed.
Deposits: Please pause any planned deposits via OpenPayd until further notice.
Withdrawals: Expect processing delays until service is fully restored.
Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.
Apr 29, 14:11 HKT
Resolved -
This incident has been resolved and LTC deposit features have been reestablished.
Apr 26, 09:51 HKT
Investigating -
We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users.
We are actively monitoring the situation and will restore deposit functionality as soon as it is safe to do so. We apologize for any inconvenience and will provide further updates here.
Apr 26, 09:05 HKT