Crypto.com Status Page
Update - The transfer of all U.S. and Canadian customer digital assets to Crypto.com Custody Trust Company is now complete.
Jan 16, 2025 - 15:08 HKT
Monitoring - Following the launch of Crypto.com Custody Trust Company, all U.S. and Canadian customer digital assets will be transferred to our trust company for custody. This is all within the Crypto.com family of companies, and all impacted users will continue to have full access to their accounts and funds leading up to, during and following the transition. We will confirm when this transition is complete.
Jan 07, 2025 - 14:23 HKT
Update - We are continuing to monitor for any further issues.
Dec 24, 2024 - 21:02 HKT
Monitoring - Trading and Deposit of SHRAP are temporary paused
Dec 24, 2024 - 21:01 HKT
Crypto.com App Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
TAX Operational
Login Operational
Website Operational
CSV Import Operational
API Import Operational
Blockchain Import Operational
Tax Report Generation Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - This incident has been resolved.
Jan 31, 19:26 HKT
Investigating - Our UAE fiat wallet vendor "Standard Chartered Bank" is having issues processing AED deposits (via IPI)

Deposit via RTGS remain unaffected

Our teams are looking into this issue with our vendors with the highest urgency

Jan 27, 16:24 HKT
Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.