Crypto.com Status

Crypto.com Status Page

Trading and Deposit of SHRAP are temporary paused

Update - We are continuing to monitor for any further issues.
Dec 24, 2024 - 21:02 HKT

Monitoring - Trading and Deposit of SHRAP are temporary paused
Dec 24, 2024 - 21:01 HKT

Crypto.com App/Web Wallet Operational

Buy Operational

Sell Operational

Send Operational

Withdrawals Operational

Deposits Operational

Fiat Wallets Operational

Crypto.com App/Web Operational

Main Page Operational

Track Coins Operational

Notifications Operational

Onboarding Operational

Card and Staking Operational

Crypto.com Exchange (Spot/Derivatives) Operational

API Server - Spot/Margin Operational

API Server - Derivatives Operational

Web Server - Spot/Margin Operational

Web Server - Derivatives Operational

Withdrawals Operational

Deposits Operational

Exchange App Operational

NFT Operational

NFT Login Operational

NFT Website Operational

NFT Purchase Operational

NFT Sale Operational

NFT Withdraw Operational

NFT Deposit Operational

Pay Operational

Pay Your Friends Operational

Giftcard Operational

Airtime Operational

Checkout, Invoice, Subscriptions Operational

Refunds Operational

Merchant Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 27, 2025

AED Fiat wallet vendor Standard Chartered Maintenance

Completed - The scheduled maintenance has been completed.
Apr 27, 02:20 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 22:00 HKT

Scheduled - Our AED fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.

During this period, users relying on Standard Chartered will be unable to initiate FIAT AED withdrawals.
Apr 24, 16:37 HKT

USD SWIFT and SGD Fiat wallet vendor Standard Chartered Maintenance

Completed - The scheduled maintenance has been completed.
Apr 27, 02:19 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 22:00 HKT

Scheduled - Our SGD and USD SWIFT fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.

During this period, users relying on Standard Chartered will be unable to initiate FIAT SGD and USD SWIFT withdrawals.
Apr 24, 16:39 HKT

Apr 26, 2025

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

EUR Fiat Wallet Vendor OpenPayd Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 15:30 HKT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 HKT

Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 11:44 HKT

Scheduled - One of our EUR fiat wallet vendor "OpenPayd" will be undergoing maintenance on 16th March 2025 4:00am(UTC) - 5:00am(UTC)

During this period, users will not be able to use OpenPayd for EUR fiat deposit/withdrawal.

- Users can use our alternative EUR vendor "Banking Circle" instead during this period.

- For existing deposit/withdrawal through OpenPayd, it will be resumed once the maintenance is complete.
Apr 16, 12:00 HKT

Apr 15, 2025

Intermittent issues with Exchange Web and App

Resolved - This incident has been resolved.
Apr 15, 16:53 HKT

Update - We are continuing to investigate this issue.
Apr 15, 16:53 HKT

Investigating - We are experiencing some intermittent issues with Exchange Web and App due to a temporary network interruption in the AWS data center.

Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.
Apr 15, 16:18 HKT

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.