Crypto.com Status Page
Investigating - KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.
May 27, 2026 - 15:11 HKT
Monitoring - - Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.
May 19, 2026 - 00:09 HKT
Investigating - Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.
May 14, 2026 - 16:15 HKT
Update - The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/
Mar 21, 2026 - 16:50 HKT
Identified - Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.
Mar 21, 2026 - 16:49 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange Operational
API Server Operational
Web Server Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 31, 2026

No incidents reported today.

May 30, 2026

No incidents reported.

May 29, 2026
Resolved - This incident has been resolved.
May 29, 15:10 HKT
Investigating - We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue.
Affected tokens: SUI, USDC, CETUS, IKA, WAL.

May 28, 23:20 HKT
May 28, 2026
May 27, 2026
Resolved - Deposits and Withdrawals of RUNE have been resumed.
May 27, 12:31 HKT
Investigating - Deposits and Withdrawals of RUNE have been paused due to ongoing security concern
May 15, 22:07 HKT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Resolved - This incident has been resolved.
May 22, 21:12 HKT
Investigating - We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up Greendot USD cash account, deposit, withdrawal may be temporarily unavailable during this period
May 22, 15:59 HKT
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - This incident has been resolved.
May 19, 12:30 HKT
Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.

Please note that GRT staking rewards distribution may be impacted during this time.

Dec 15, 14:01 HKT
May 18, 2026
Completed - The scheduled maintenance has been completed.
May 18, 20:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:00 HKT
Scheduled - Please be informed that there will be a system update for Derivatives trading in the Crypto.com App and on the Crypto.com Web on May 18, 2026.

- Prediction Trading: Sports and Non-Sports Events (Non Sports include, but are not limited to, Culture, Economics, Politics, Companies, Climate, and Crypto): Temporary downtime is scheduled for May 18, 2026, 12:00 am to 8:00 am ET. Close all open Limit orders and manage existing positions before the downtime period. (Trading will be unavailable during the downtime period, and open Limit orders will be automatically cancelled before May 18, 2026, 12:00 am).

- Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.

- UpDown and Strike Options: Temporary downtime is scheduled for May 18, 2026, 12:00 am to 6:00 am ET (Downtime period may be extended).

- Deposits and Withdrawals: Remain available.

Please take any necessary action before the aforementioned dates.
If you have questions, please contact chat.crypto.com.

May 15, 18:10 HKT
May 17, 2026

No incidents reported.