Crypto withdrawal delayed processing

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 18:51 HKT

Identified

We are aware of prolonged withdrawal processing times affecting both Crypto.com App wallet and Exchange users. The issue has been identified and we are working to resolve it as soon as possible.

Posted Oct 13, 2021 - 13:21 HKT

This incident affected: Crypto.com App/Web Wallet (Withdrawals), Crypto.com Exchange (Spot/Derivatives) (Withdrawals), and NFT (NFT Withdraw).