Crypto withdrawal delayed processing
Incident Report for
This incident has been resolved.
Posted Oct 13, 2021 - 18:51 HKT
We are aware of prolonged withdrawal processing times affecting both App wallet and Exchange users. The issue has been identified and we are working to resolve it as soon as possible.
Posted Oct 13, 2021 - 13:21 HKT
This incident affected: NFT (NFT Withdraw), App Wallet (Withdrawals), and Exchange (Spot/Derivatives) (Withdrawals).