Is Supporting Ethereum’s Dencun Network Upgrade
Incident Report for
This incident has been resolved.
Posted Mar 13, 2024 - 23:02 HKT
Please be informed that deposits and withdrawals of tokens on the Ethereum, Arbitrum One and Arbitrum Nova, Optimism, zkSync Era, Metis, Starknet and Polygon PoS networks will be temporarily suspended on the App and the Exchange on 13 March 2024, 13:25 UTC. This temporary suspension is to facilitate Ethereum’s latest Dencun network upgrade.

Please note that the trading of ETH, ARB, OP, METIS, STRK and MATIC tokens on the App and the Exchange will not be impacted. Deposits and withdrawals of ETH, ARB, OP, METIS, STRK and MATIC tokens will resume once the upgraded Ethereum has stabilized. No further announcements will be made.

If you have any questions or concerns, kindly reach out to us at
Posted Mar 13, 2024 - 21:23 HKT
This incident affected: App Wallet (Withdrawals, Deposits) and Exchange (Spot/Derivatives) (Withdrawals, Deposits).