ADA Deposits/Withdrawals Delayed

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Mar 02, 2021 - 12:24 HKT

Monitoring

Crypto.com is supporting the Cardano Upgrade (Mary Hard Fork), which will take place on Mar. 1, 2021. To ensure the safety of users’ funds during and after the upgrade, we will suspend ADA deposits and withdrawals in the Crypto.com App and Exchange from 1 March 2021,15:59:00 UTC. We will closely monitor the situation and resume ADA deposits and withdrawals once the network stabilises on or after 1 March 2021.

Please note that the ADA trading will not be affected during this time.

Posted Mar 02, 2021 - 00:02 HKT

This incident affected: Crypto.com App/Web Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).