BAND Deposits/Withdrawals Paused
Incident Report for
This incident has been resolved.
Posted Oct 15, 2020 - 10:08 HKT
Update App Wallet BAND deposits and withdrawals are reenabled.
Posted Oct 15, 2020 - 01:01 HKT
Monitoring will be supporting the upcoming BAND MainNet Upgrade (Wenchang to GuanYu MainNet Upgrade) occurring on 14 October 2020. To ensure the safety of our customers’ funds during and after the upgrade, we will suspend deposit and withdrawals of BAND starting from 14 October 2020, 13:00 UTC on both the App and the Exchange.

Please note that the trading of BAND will not be affected during this time.

We will be closely monitoring the situation and will resume deposits and withdrawals once the network proves to be stable. Kindly refer to for updates.

For details of the technical upgrade, please refer here (

Thank you for your support and understanding.
Posted Oct 14, 2020 - 21:07 HKT
This incident affected: Exchange (Spot/Derivatives) (Withdrawals, Deposits) and App Wallet (Withdrawals, Deposits).