ETH and ERC20 Deposits Temporarily Suspended

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Nov 11, 2020 - 19:45 HKT

Update

Withdrawals have been re-enabled. Deposits are still in progress. Thank you for your patience

Posted Nov 11, 2020 - 18:49 HKT

Update

This is related to the Ethereum network infrastructure issue

Posted Nov 11, 2020 - 17:31 HKT

Investigating

ETH and ERC20 Deposits and Withdrawals have been temporarily suspended

Posted Nov 11, 2020 - 17:29 HKT

This incident affected: Crypto.com App Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).