THETA Deposits/Withdrawals Delayed

Incident Report for Crypto.com

Resolved

THETA Deposits/Withdrawals resume now.

Posted Mar 11, 2021 - 15:56 HKT

Monitoring

Crypto.com is supporting the Theta Network Upgrade, which will take place on 11 March 2021. To ensure the safety of users’ funds during and after the upgrade, we will suspend THETA deposits and withdrawals in the Crypto.com App and Exchange from 11 March 2021,01:00 UTC.

We will closely monitor the situation and resume THETA deposits and withdrawals once the network stabilises on or after 11 March 2021.

Please note that the THETA trading will not be affected during this time.

Kindly refer to status.crypto.com for updates.

Posted Mar 11, 2021 - 09:15 HKT

This incident affected: Crypto.com App/Web Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).