AED, USD and SGD Wallet Vendor Maintenance

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Sep 25, 2025 - 17:49 HKT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2025 - 04:07 HKT

Investigating

One of our AED, USD and SGD fiat wallet vendor "SCB" will be undergoing maintenance on 20th September 2025 3:00PM (BST) - TBC (BST)

During this period, users will not be able to use SCB for AED< USD and SGD fiat withdrawals.
- Users can use our alternative vendors instead during this period.
- For existing withdraw through SCB, it will be resumed once the maintenance is complete.

Posted Sep 21, 2025 - 04:07 HKT