VIBAN Account Creation Issues
Incident Report for Crypto.com
Resolved
VIBAN account creation has been restored.
Posted Apr 06, 2020 - 18:45 HKT
Update
VIBAN creation should be restored by Monday, 6 April @ 10 a.m. UTC.
Posted Apr 06, 2020 - 16:22 HKT
Identified
Customers attempting to create VIBAN accounts will encounter an error.

Outstanding VIBAN withdrawals and deposits will be processed at the same time.

We appreciate your patience, and apologize for the inconvenience.
Posted Apr 04, 2020 - 08:48 HKT