ETH and all ERC20 Token Deposits/Withdrawals Delayed - ETH Merge

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Sep 15, 2022 - 15:57 HKT

Investigating

Deposits and withdrawals for ETH and all ERC20 tokens will be temporarily suspended in the Crypto.com App and Exchange as at 15 Sept 2022, 05:40 UTC, as the Ethereum blockchain is currently upgrading its consensus layer ("Merge").

Trading ETH and ERC20 tokens is not affected.

Posted Sep 15, 2022 - 13:40 HKT

This incident affected: Crypto.com App/Web Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).