SMS Delayed or Undeliverable

Incident Report for Crypto.com

Resolved

SMS service has remained stable in the past 2 hours. We are marking this issue resolved while maintaining heightened awareness.

Posted Mar 26, 2024 - 23:30 HKT

Monitoring

SMS messages are starting to be delivered without delays. Our teams will continue monitoring and reviewing with our SMS provider.

Posted Mar 26, 2024 - 21:05 HKT

Investigating

We are aware of an incident causing SMS messages to be delayed or undelivered. We are working with our SMS provider to get this resolved as soon as possible. We appreciate your patience and apologize for the inconvenience caused.

Posted Mar 26, 2024 - 20:43 HKT