BAND Deposits/Withdrawals Delayed

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Sep 29, 2021 - 16:32 HKT

Monitoring

Band Protocol has announced the BandChain Laozi Mainnet Upgrade Proposal B, which will bring a scalable feature of on-chain streaming revenue, cross-chain compatibility, and improved performance. The BandChain Mainnet will be upgraded at 09:00 UTC on 23 September 2021.

To ensure the safety of users’ funds during and after the upgrade, we will temporarily suspend BAND deposits/withdrawals in both the Crypto.com App and Crypto.com Exchange starting from 08:00 UTC on 23 September 2021.

BAND trading will not be affected.

We will closely monitor the situation and resume deposits and withdrawals once the network proves to be stable. Kindly refer to status.crypto.com for updates.

Details: https://blog.crypto.com/crypto-com-supports-bandchain-upgrade/

Posted Sep 23, 2021 - 16:21 HKT

This incident affected: Crypto.com App Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).