Intermittent Issue with SGD Fiat Withdrawal

Incident Report for Crypto.com

Resolved

Withdrawals were observed to be stable. Issue is marked as resolved. Thank you very much for your attention and patience in this.

Posted Jun 15, 2024 - 23:05 HKT

Monitoring

Issue was resolved by our vendor and we observed successful SGD FIAT withdrawals. We continue to monitor the situation.

Posted Jun 15, 2024 - 22:09 HKT

Update

Teams continue to work on the issues with our vendors.

Posted Jun 15, 2024 - 19:43 HKT

Investigating

We are experiencing some intermittent system issues related to SGD fiat withdrawal.

Our teams are looking into this issue with our vendors with the highest urgency. We appreciate your patience and will keep you posted once there is any update.

Posted Jun 15, 2024 - 19:33 HKT