Intermittent Issue with CAD Fiat wallet

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Oct 23, 2024 - 19:13 HKT

Investigating

One of our CAD fiat wallet vendor "Payper" is having intermittent issue.

- Current users on "Payper" will not be able to make new fiat deposit and withdrawal at this moment.
- You are advised to use our main vendor "DCBank" instead.
- For existing deposit intention/action through Payper, please pause it and expect the fund-in to be delayed until Payper resumes.

Posted Oct 02, 2024 - 11:36 HKT