Intermittent Issues with US/Canada Fiat Wallet, Cards and UpDown Options

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Sep 07, 2023 - 22:58 HKT

Identified

We are experiencing some intermittent system issues related to the US and Canada fiat wallets, as well as Crypto.com card operations across all regions. UpDown options are also intermittently impacted.

Users will experience error messages when interacting with these features.

Our teams are looking into this issue with our vendors with the highest urgency, we appreciated your patience and apologize for the inconvenience.

Posted Sep 07, 2023 - 21:48 HKT