[IMPORTANT] Temporary Pause on Trading Bot Services

Scheduled Maintenance Report for Crypto.com

Completed

The scheduled maintenance has been completed.

Posted Sep 04, 2024 - 17:06 HKT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 04, 2024 - 10:00 HKT

Scheduled

Please be informed that the Trading Bot feature will be updated on 4 September 2024 at 02:00 UTC. The process will take approximately six hours, during which time the following services will be paused:

TWAP Bots will be canceled along with open orders. Users may recreate their bots after the upgrade.
DCA and GRID Bots will be paused and will be resumed after the upgrade.

Kindly review your open Trading Bot orders and take any necessary action prior to the upgrade. We will notify you once the upgrade is complete. You can also check the status page.

Other services will not be impacted. Thank you for your patience and rest assured that your funds are safe, as always.

If you have questions, please contact us at chat.crypto.com. We're here to help.

Posted Sep 03, 2024 - 16:22 HKT