App Slowdowns and Exchange Login Issues
Incident Report for
This incident has been resolved.
Posted Apr 18, 2021 - 05:56 HKT
We are continuing to investigate this issue.
Posted Apr 18, 2021 - 05:56 HKT
We are aware of users experiencing slowdowns of the app, as well as Exchange logins.

Our team is working on urgently resolving this. Thank you for your patience.
Posted Apr 18, 2021 - 05:37 HKT
This incident affected: App (Main Page) and Exchange (Spot/Derivatives) (Web Server - Spot/Margin, Web Server - Derivatives).