App Slowdowns and Exchange Login Issues
Incident Report for
This incident has been resolved.
Posted Oct 07, 2021 - 22:18 HKT
We are continuing to investigate this issue.
Posted Oct 07, 2021 - 22:03 HKT
We are aware of users experiencing slowdowns with the app, as well as Exchange logins.
Our team is working on urgently resolving this. Thank you for your patience.
Posted Oct 07, 2021 - 21:59 HKT
This incident affected: App (Main Page) and Exchange (Spot/Derivatives) (Web Server - Spot/Margin).