App Slowdowns and Exchange Login Issues

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 22:18 HKT

Update

We are continuing to investigate this issue.

Posted Oct 07, 2021 - 22:03 HKT

Investigating

We are aware of users experiencing slowdowns with the app, as well as Exchange logins.
Our team is working on urgently resolving this. Thank you for your patience.

Posted Oct 07, 2021 - 21:59 HKT

This incident affected: Crypto.com App/Web (Main Page) and Crypto.com Exchange (Spot/Derivatives) (Web Server - Spot/Margin).