THETA/TFUEL Deposits/Withdrawals Delayed

Incident Report for Crypto.com

Resolved

This incident has been resolved.

Posted Jul 31, 2021 - 20:46 HKT

Update

We are continuing to monitor for any further issues.

Posted Jul 30, 2021 - 23:49 HKT

Monitoring

Crypto.com is supporting Theta Network’s major upgrade and hard fork to version 3.1.0.

THETA and TFUEL deposits/withdrawals will be temporarily suspended in the App and Exchange at 8:00 PST on 30 July 2021 until the upgrade proves to be stable.

Trading of THETA and TFUEL will not be affected.

Details: https://blog.crypto.com/crypto-com-supports-theta-networks-major-upgrade-and-hard-fork-to-version-3-1-0/

Posted Jul 30, 2021 - 23:49 HKT

This incident affected: Crypto.com App Wallet (Withdrawals, Deposits) and Crypto.com Exchange (Spot/Derivatives) (Withdrawals, Deposits).