Android App 3.81 Issues

Incident Report for Crypto.com

Resolved

Hotfix 3.81.1 is now available on the Google Play Store

Posted Jan 22, 2021 - 07:16 HKT

Update

The hotfix is still pending approval on the Google Play Store. We appreciate your patience on this matter and apologize for the inconvenience.

Posted Jan 21, 2021 - 16:19 HKT

Update

The issues with Android app version 3.81 extend beyond buying/selling -- the issue impacts screens that bring up a custom on-screen keyboard. A hotfix is underway.

Posted Jan 21, 2021 - 00:30 HKT

Identified

We have found an issue when buying/selling cryptocurrency in Android app version 3.81

Users will see an error message when attempting this operation.

The team is working on an urgent hotfix, and we apologize for the inconvenience.

Posted Jan 21, 2021 - 00:26 HKT

This incident affected: Crypto.com App Wallet (Buy, Sell).