Resolved -
This incident has been resolved.
Jun 25, 00:32 HKT
Update -
We are continuing to investigate this issue.
Jun 24, 21:02 HKT
Investigating -
One of our Euro Fiat Wallet providers, OpenPayd, is currently having issues.
During this period, OpenPayd users may experience intermittent issues with their Euro Fiat deposits and withdrawals.
Please pause any planned deposits via Openpayd during this time and expect a delay until service resumes.
For withdrawals, please expect a delay until service resumes.
Users are advised to user our backup EUR fiat vendor "Banking Circle" when deposit and withdraw for time being
Jun 24, 21:01 HKT