Crypto.com Status Page
Update - We are continuing to monitor for any further issues.
Dec 24, 2024 - 21:02 HKT
Monitoring - Trading and Deposit of SHRAP are temporary paused
Dec 24, 2024 - 21:01 HKT
Crypto.com App/Web Wallet Operational
Buy Operational
Sell Operational
Send Operational
Withdrawals Operational
Deposits Operational
Fiat Wallets Operational
Crypto.com App/Web Operational
Main Page Operational
Track Coins Operational
Notifications Operational
Onboarding Operational
Card and Staking Operational
Crypto.com Exchange (Spot/Derivatives) Operational
API Server - Spot/Margin Operational
API Server - Derivatives Operational
Web Server - Spot/Margin Operational
Web Server - Derivatives Operational
Withdrawals Operational
Deposits Operational
Exchange App Operational
NFT Operational
NFT Login Operational
NFT Website Operational
NFT Purchase Operational
NFT Sale Operational
NFT Withdraw Operational
NFT Deposit Operational
Pay Operational
Pay Your Friends Operational
Giftcard Operational
Airtime Operational
Checkout, Invoice, Subscriptions Operational
Refunds Operational
Merchant Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AED Fiat wallet vendor Standard Chartered Maintenance Apr 26, 2025 22:00 - Apr 27, 2025 02:00 HKT

Our AED fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.

During this period, users relying on Standard Chartered will be unable to initiate FIAT AED withdrawals.

Posted on Apr 24, 2025 - 16:37 HKT

USD SWIFT and SGD Fiat wallet vendor Standard Chartered Maintenance Apr 26, 2025 22:00 - Apr 27, 2025 02:00 HKT

Our SGD and USD SWIFT fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.

During this period, users relying on Standard Chartered will be unable to initiate FIAT SGD and USD SWIFT withdrawals.

Posted on Apr 24, 2025 - 16:39 HKT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 15:30 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 HKT
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 11:44 HKT
Scheduled - One of our EUR fiat wallet vendor "OpenPayd" will be undergoing maintenance on 16th March 2025 4:00am(UTC) - 5:00am(UTC)

During this period, users will not be able to use OpenPayd for EUR fiat deposit/withdrawal.

- Users can use our alternative EUR vendor "Banking Circle" instead during this period.

- For existing deposit/withdrawal through OpenPayd, it will be resumed once the maintenance is complete.

Apr 16, 12:00 HKT
Apr 15, 2025
Resolved - This incident has been resolved.
Apr 15, 16:53 HKT
Update - We are continuing to investigate this issue.
Apr 15, 16:53 HKT
Investigating - We are experiencing some intermittent issues with Exchange Web and App due to a temporary network interruption in the AWS data center.

Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.

Apr 15, 16:18 HKT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.