Our AED fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.
During this period, users relying on Standard Chartered will be unable to initiate FIAT AED withdrawals. Posted on
Apr 24, 2025 - 16:37 HKT
Our SGD and USD SWIFT fiat wallet vendor "Standard Chartered" will be undergoing maintenance on 26th April, starting from 2:00pm UTC and expected to complete by 6:00pm UTC.
During this period, users relying on Standard Chartered will be unable to initiate FIAT SGD and USD SWIFT withdrawals. Posted on
Apr 24, 2025 - 16:39 HKT
Resolved -
This incident has been resolved.
Apr 15, 16:53 HKT
Update -
We are continuing to investigate this issue.
Apr 15, 16:53 HKT
Investigating -
We are experiencing some intermittent issues with Exchange Web and App due to a temporary network interruption in the AWS data center.
Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you posted once there is any update.
Apr 15, 16:18 HKT